data protection

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services.

Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

contact

Responsible

Please contact us if you wish. You can find the contact details of the data controller in our legal notice.

Customer initiates contact via email

If you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your contact request.

If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Data collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Customer account and orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. This data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.

Collection, processing and transfer of personal data during orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. This processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data will be shared with, for example, your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.

Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

Reviews and advertising

Data collection when writing a commentary

We use an external service provider to create and publish product reviews. The following data processing is carried out by the service provider with your consent.

When you comment on an article or post, we collect your personal data (name, email address, comment text) only to the extent that you provide it. This data is processed for the purpose of enabling and displaying comments. By submitting your comment, you consent to the processing of the data you provide. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal.

Service provider: Judge.me Ltd c/o Buckworths 1-3 Worship Street London EC2A 2AB support@judge.me

When your comment is published, only the name you provided will be published.

Use of the email address for sending newsletters

We use your email address, independently of contract processing, exclusively for our own advertising purposes to send you newsletters, provided you have expressly consented to this. This processing is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent before its revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Your data will be shared with an email marketing service provider as part of order processing. It will not be shared with any other third parties.

Shipping service provider and inventory management

Sharing of the email address with shipping companies to inform about the shipping status

We will share your email address with the shipping company as part of the order processing, provided you have expressly consented to this during the ordering process. This sharing is for the purpose of informing you about the shipping status via email. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time by notifying us or the shipping company, without affecting the lawfulness of processing based on consent before its withdrawal.

Use of an external merchandise management system

We use an enterprise resource planning (ERP) system for order processing. For this purpose, your personal data collected during the ordering process will be transferred to...

JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven

transmitted.

Payment service provider

Using PayPal

All PayPal transactions are subject to the PayPal Privacy Statement. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Using PayPal Express

We use the PayPal Express payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. These cookies enable the recognition of your browser.

The use of cookies or similar technologies is based on Section 25 Paragraph 1 of the German Telemedia Act (TMG). Your personal data is processed based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You have the right to withdraw your consent at any time.

By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6(1)(b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of personal data when selecting Klarna payment options

To offer you Klarna's payment options, we will transmit personal data, such as contact and order details, to Klarna. This allows Klarna to assess whether you are eligible for the payment options offered by Klarna and to tailor these options to your needs. General information about Klarna can be found at: https://www.klarna.com/de/. Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.

Cookies and consent management

General information about cookies

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.

The links below provide information on how to manage (including disable) cookies in the most common browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Cookie consent management

We use a cookie consent tool on our website to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this in accordance with data protection regulations. When you visit our website, a cookie banner will be displayed, allowing you to grant or refuse your consent to the use of specific cookies.

You can withdraw your consent at any time with effect for the future by accessing your cookie settings and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until its withdrawal remains unaffected.

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.

The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telemedia Act (TDDG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.

Analytics and ad tracking

Use of Google Analytics

We use the web analytics service Google Analytics from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data. Google Ireland Limited is therefore the Google-affiliated company responsible for processing your data and complying with applicable data protection laws.

The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The following information may be collected, among other things: IP address, date and time of the page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activity. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses technologies such as cookies, browser web storage, and tracking pixels to analyze your use of the website. The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA.

Third-country transfer: Google LLC is certified under the EU-US Data Privacy Framework (DPF), thus ensuring an adequate level of data protection. You can view the DPF certification at https://www.dataprivacyframework.gov/list. In addition, we have concluded the EU Standard Contractual Clauses with Google, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/.

IP anonymization is activated on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted.

Legal basis: The use of cookies or similar technologies is based on Section 25 Paragraph 1 of the German Telemedia Act (TMG). The processing of your personal data is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You have the right to withdraw your consent at any time.

Google Consent Mode: We use Google Consent Mode, which ensures that Google services are only fully activated after you have given your consent and that your consent decision is respected.

You can prevent Google Analytics from collecting and processing data (including your IP address) related to your use of the website by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html, https://www.google.de/intl/de/policies/, and https://policies.google.com/technologies/cookies?hl=de.

Using Google Ads conversion tracking

We use the online advertising program "Google Ads" on our website and, within this framework, conversion tracking (visit action evaluation). Google Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data.

When you click on an ad served by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited lifespan, do not contain any personally identifiable information, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.

The information collected using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can personally identify users.

Third-country transfer: Google LLC is certified under the EU-US Data Privacy Framework (DPF). In addition, we have concluded the EU Standard Contractual Clauses with Google, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.

You can disable personalized advertising in your Google ad settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de

Alternatively, you can prevent the use of third-party cookies by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Using Google AdSense

We use the AdSense function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data.

The data processing serves the purpose of renting advertising space on the website and using this space to target website visitors with interest-based advertising. This function displays personalized, interest-based advertisements from the Google Display Network to visitors of the provider's website. Google uses cookies for this purpose, which enable an analysis of your website usage.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can prevent the use of third-party cookies by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/.

Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/

Use of the remarketing or "similar audiences" function of Google LLC

We use the remarketing or "similar audiences" function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data.

This application serves the purpose of analyzing visitor behavior and interests. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. These cookies record website visits and anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to reflect previously viewed product and information areas.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can prevent the use of third-party cookies by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/.

Further information about Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/

Plug-ins and other

Using Google Maps

We use the Google Maps embedding function on our website, provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If your habitual residence is in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data.

This function enables the visual display of geographical information and interactive maps. When pages containing embedded Google Maps are accessed, Google also collects, processes, and uses data from website visitors.

Further information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you also have the option to change your settings so that you can manage and protect your data processed by Google.

Using YouTube

We use the YouTube video embedding function on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

This feature displays videos hosted on YouTube within an iFrame on the website. The "Enhanced Privacy Mode" option is enabled. This means that YouTube does not store any information about website visitors. Information is only transmitted to and stored by YouTube when you actually watch a video.

Further information on the collection and use of data by YouTube and Google, your related rights and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.

Data subject rights and storage period

Storage duration

After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.

Furthermore, pursuant to Article 21 Paragraph 1 GDPR, you have the right to object to processing based on Article 6 Paragraph 1 f GDPR, as well as to processing for direct marketing purposes.

Right to lodge a complaint with the supervisory authority

According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.

The supervisory authority responsible for us is: The State Commissioner for Data Protection Mecklenburg-Vorpommern Werderstraße 74a 19055 Schwerin Telephone: 0385 59494-0 E-mail: info@datenschutz-mv.de

Right to object

If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.

After an objection has been lodged, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.

Revocation of consent

If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. The lawfulness of the processing carried out on the basis of the consent until its withdrawal remains unaffected by the withdrawal.

You can declare your withdrawal via our cookie consent tool or contact us directly.

Last updated: December 5, 2025